Park Portal
Park Portal
an abstract photo of a curved building with a blue sky in the background
an abstract photo of a curved building with a blue sky in the background

Let's Talk!

Whether you have questions, want to see a demo, or are ready to get started — we're here and happy to help. We're real people who care about making your park better.

Common Questions

Answers for operators

Do guests need to download an app?

Is there a setup fee?

No. 5Star.Camp runs entirely in any mobile browser. Guests simply scan a QR code at check-in or click a text link to access their portal instantly.

None. We offer flat, site-based pricing plans with zero hidden fees. Our North American support team helps you set up your park layout for free.

How long does setup take?

Can we update it on the fly?

You can be up and running in under an hour. Just upload your park map, add your Wi-Fi codes, and your digital welcome mat is ready for guests.

Yes. Whether you need to change quiet hours, update the bathhouse code, or broadcast weather alerts, updates publish to guest devices instantly.