Park Portal
Park Portal
an abstract photo of a curved building with a blue sky in the background
an abstract photo of a curved building with a blue sky in the background
an abstract photo of a curved building with a blue sky in the background
Hands holding a smartphone outdoors at golden hour, displaying a clean mobile campground map with RV icons, soft-focus pine trees in the background
Hands holding a smartphone outdoors at golden hour, displaying a clean mobile campground map with RV icons, soft-focus pine trees in the background
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Built for How Campgrounds Actually Work

Every feature in 5star.camp was designed around one idea: make life easier for your guests and your team, starting the moment they arrive.

Guests can send your team a message directly from their phone — no phone call needed, no walking to the office. Your staff gets an SMS notification the moment a message comes in, so even if they're out fixing a water hookup on the back loop, they won't miss it.

Never miss a message again

  • Guest-to-staff messaging built right in
  • Instant SMS alerts to your team
  • Full message history so nothing gets lost
  • Staff can reply from anywhere

Two-Way Messaging + SMS

When a guest has a problem — broken hookup, leaking faucet, picnic table that's seen better days — they can submit a work order right from their site. Your team gets notified, picks it up, and marks it complete. Everyone stays in the loop.

Work Orders

  • Guests submit issues from their phone, no phone call needed
  • Staff gets instant notification
  • Track status from open to resolved
  • Full work order history for your records

Maintenance requests that actually get done

Let guests order what they need — firewood, ice, golf cart rentals, snacks, whatever your park offers — right from their phone. Orders come through organized and timestamped, ready for your team to fulfill.

Guest Store & Services

Turn requests into revenue

  • Build your own menu of products and services
  • Orders delivered straight to your staff dashboard
  • No more handwritten notes or missed orders
  • Great for upsells guests wouldn't have thought to ask for
Send guests their check-in information before they even pull through the gate. Site number, park rules, Wi-Fi password, amenity locations — all of it, right on their phone. Your front desk gets breathing room. Your guests feel welcomed.

Streamlined Check-In

  • Digital check-in link sent automatically
  • Site info, maps, and park details on demand
  • Reduce front-desk lines and repeat questions
  • Works on any phone, no app download needed

Cut check-in time in half

Whether it's a severe weather warning, a pool closure, or a reminder that quiet hours start at 10pm — you can send a park-wide alert to every guest on property in seconds. No more driving around with a bullhorn.

Park-Wide Alerts

Reach every guest instantly

  • One-tap alerts to all current guests
  • Perfect for weather, maintenance, or event announcements
  • Guests receive alerts directly on their phone
  • Logs kept for your records
Your local resources section is a curated guide to nearby restaurants, activities, and attractions that your guests will actually use. And here's the kicker: local businesses will pay to be featured in it.
You set the price. You collect the money. 5star.camp takes zero percent of your ad revenue. It's yours, entirely.

Local Resources & Ad Revenue

  • Build a local guide your guests love
  • Sell ad space to nearby businesses on your terms
  • Many parks cover their monthly fee — and more — with this feature alone
  • We take 0% of what you earn. Period.

A perk for guests. A revenue stream for you.

Every feature your guests interact with works through their phone's browser. No app store. No account creation. No frustrating onboarding. They scan the QR code at their site and they're in — it's that simple.

No App Download. Ever.

Digital welcome mats

Late-arrival dispatch

Zero-install access

Send interactive site maps, gate codes, and campfire quiet hours straight to guest browsers before they put their jacks down.

Automated text alerts deliver late-arrival instructions at sunset, eliminating late-night front desk wake-up calls entirely.

No app store downloads or complex IT setups. Guests access their portal instantly through any mobile browser.

What's coming down the highway..

And...

AI Powered Guest Interactions

Interactive Park Maps

Kids Activity Hub

AI Service Advisor

A WHOLE LOT MORE!

Operational Breathing Room

Fewer front-desk interruptions, happier campers, and more time to run your park.

By putting essential check-in details directly into your guests' hands, you eliminate repetitive questions and reclaim hours of your day.

Frequently asked questions

Is there a contract or commitment?

[Your Brand Name] is a [brief description of your business or service]. We are passionate about [your mission statement].

What happens to my Founders price after 12 months?

We offer a [brief explanation of how your product or service helps your customers]. Our process is [simple/efficient/convenient] and [positive adjective] for you.

Do my guests need to download an app?

Our pricing varies depending on [what factors affect your price]. We offer a variety of options to fit your needs and budget. Please visit our [pricing page/contact us] for more information.

Can I really keep all my ad revenue?

Unfortunately, we don't currently offer [specific service inquiry]. However, we do offer [alternative service] which might be helpful.

How long does setup take?

You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.

See Pricing Plans

Ready for pull-through ease?

Join campground operators nationwide who are modernizing their guest experience and cutting front-desk friction today.